KgW combines the reliability and stability you’d expect from an established company with the enthusiasm, flexibility and responsiveness of smaller organizations. Because our employees are knowledgeable professionals with decades of experience working in our environment, KgW can make things happen quickly and efficiently because: Our team members average more than 20 years of experience in technical support Our internal emphasis on the value of continued training and education Employees spend a minimum of six weeks per year in training programs All our technical support personnel are certified in at least one particular discipline Over half have of our technical support team members have achieved “expert” certification from IBM Our technical support team is LPAR, Domino and On Demand certified ABOUT KgW KgW and Company helps business leaders and technology decision makers at small and midsized businesses (SMBs) solve business problems with innovative, leading-edge technology solutions. Our comprehensive solutions and vast network of technology partners provide our customers with the convenience and efficiency that only single-source technology purchasing affords. Because KgW believes in the value of ongoing training and education for our staff, you can be certain that you’re working with one of the most experienced and highly qualified solutions providers in the industry. Our Commitment When you invest in technology, you want a partner that helps your investment pay off over time. Accordingly, KgW cultivates close relationships with our customers that are built on mutual trust and respect. We’ll do our best to ensure that your new technology solution works the way you expect it to work. If something goes wrong, we’ll do everything to make it right. For our customers, we: Support our technology implementations over the life of the solution Over-deliver on our promises Motivate everyone on our staff to exceed the expectations of every client—no matter how big or small their need Consistently provide an attention to detail and superior follow-up that maximize your return on investment